Data Analyst - Global Credit Team

Application Deadline: 22 April 2019

How to apply: Email with your CV/resume and brief cover letter or email introducing yourself with the subject line: Data Analyst - Global Credit Team

Location: Kampala, Uganda

Start Date: As soon As Possible

About the Company:

Fenix International is a next-generation energy company. Our mission is to transform our customers’ quality of life through disruptive innovation in energy and financial services. To date, Fenix has sold over 400,000 Solar Home Systems in Uganda and Zambia, bringing clean, reliable power for lights, phones, radios, TV and much more to over 2 million people. In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets - Benin, Côte d’Ivoire, Nigeria - and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality.

Job Summary:

This is an incredible opportunity for a talented individual to join a high performing team who is passionate about pioneering expanded financial services to off-grid customers at the base of the pyramid. Key responsibilities will include helping draw powerful insights for action from our unique, extensive, and rich data set of customers and driving improvements in our approach to data gathering, analytics, and presentation. Your data insight will make a meaningful impact by enabling Fenix to continuously innovate on how we support our customers in their repayment journey.

Key Responsibilities:

  • Support Fenix’s mission to empower our customers with inclusive life changing products by bringing data driven insights that shape our consumer credit strategy.

  • Use our unique data set as well as insights derived from the field to refine and iterate on our customer retention strategy, to improve payment velocity, repayment rates and repeat sales.

  • Conduct rigorous and nimble analysis using Fenix data on customer payments, communications records, and other data sources to:

    • Summarize loan portfolio performance and create informative reports for audiences including but not limited to the Fenix leadership team, Fenix Board and Investors.

    • Design, develop and own interactive Tableau dashboards to track key performance indicators, summarize portfolio repayment and data trends.

    • Evaluate the results from tests, pilots, and experiments.

    • Identify local context which might impact customer repayment as we move into new markets, and highlight areas of operational improvements.

    • Support with ad-hoc data analysis and requests from Fenix leadership, board and investors.

  • Create informative presentations with data analysis results and insights.

  • Support in the development of cutting edge metrics and analyses to evaluate customer repayment behavior of PAYGO Solar.

Required Skills & Experience:

  • Excitement about Fenix’s mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa.

  • Ability to query databases using MySQL.

  • Quick learning and understanding of databases and structures.

  • Experience with data visualization tools (e.g. Tableau, D3, ggplot).

  • High level of competency with analysis and interpretation of qualitative and quantitative data.

  • Keen eye for detail and thoughtful investigation of data before relying upon it.

  • Outstanding written and verbal communications skills (English).

  • Ability and drive to work independently.

  • Thrives on teamwork.

  • Endless curiosity.

  • Bachelor’s degree.

  • Commitment to live and work with Fenix in East Africa for at least one year.

Desired Skills & Experience:

  • Masters degree.

  • One or two years’ experience or education in statistics, financial analysis, etc. particularly in microfinance or behavioral economics.

  • Proficiency with a statistical analysis program (e.g. R, STATA).

  • Education and/or work experience in East Africa.

  • Leadership and project management experience:

    • we are looking for entrepreneurial candidates who have started or contributed significantly to a particular project, team, or new company and we especially value candidates who have seen projects through from start to finish, from design to scale up phase.


Fenix offers a competitive salary and a fun work environment. The company recognizes the value of diversity in our workforce, and encourages all qualified candidates to apply.