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human resource specialist officer

Application Deadline: 24 April 2019

How to apply: Email with your CV/resume and brief cover letter or e-mail introducing yourself with the subject line: Human Resource Specialist Officer

Location: Kampala, Uganda

Start Date: As Soon As Possible

About the Company

SPOUTS is a rapidly growing, early-revenue-stage social enterprise that manufactures and distributes ceramic water filters in Uganda and in East Africa with a team of over 40 employees.

Job Summary

The Human Resource Specialist Officer works in collaboration with senior managers to plan, implement and manage the human resource functions of SPOUTS to ensure the smooth running of day-to-day operations and position SPOUTS as a model employer for the future. This role Reports to the SPOUTS HR Manager. Works in collaboration with all managers to ensure delivery of HR outcomes. Some travel will be required between the SPOUTS head office, the factory at Nakawuka and other locations in Uganda in response to operational requirements.

Key Roles & Responsibilities:

  • In collaboration with senior managers to develop and align HR policies, strategies and plans to enable SPOUTS to operate as a model employer and deliver its business goals.

    • Provide advice to managers to ensure that the priorities of Human Resources are incorporated as part of the broader SPOUTS’ strategic planning processes.

    • Provide advice about workforce planning to address current and future employee attraction, retention and skill development requirements.

    • Work in collaboration with managers to regulate practices and ensure that SPOUTS meets HR compliance requirements as well as promoting a safe, ethical and positive work environment for all SPOUTS’ employees.

    • Anticipate emerging issues based on changing legislation, political and social trends and propose innovative responses to keep abreast of changes.

  • Develop, coordinate and maintain effective and efficient HR systems and processes tailored to SPOUTS’ needs.

    • Promote equity, transparency and consistency in the interpretation, determination and administration of terms of employment for all staff.

    • Ensure that employees have access to their full entitlements and benefits and that all employee records are maintained and updated with new hire information or changes in employment status.

    • Ensure contract arrangements and remuneration entitlements are accurately processed for all employees.

    • Prepare accurate reports in line with the SPOUTS’ reporting requirements.

  • Facilitate the development of employee capability and capacity to ensure responsiveness as the organisation grows and develops.

    • Work with managers to identify the company’s hiring needs and manage the recruitment process to ensure it runs smoothly.

    • Coordinate the employee performance management processes across SPOUTS and collaborate with managers to develop performance plans and review processes which help strengthen employee skills and effectiveness.

    • Monitor potential staff management issues and provide advice to managers/ supervisors on appropriate approaches to support the counselling of staff and address performance and conduct issues as required.

    • Coordinate training to enhance performance and build employee satisfaction.

  • Undertake leadership and coordination to facilitate broader operations.

    • Ensure that the Human Resources and office supplies functions operate within approved budget allocations.

    • Coordinate office supplies in order to support the smooth and continuous functioning of general administrative processes.

  • Demonstrate corporate responsibility

    • Always act in a manner consistent with SPOUTS’ values.

    • Comply with the SPOUTS’ standards of conduct and all applicable policies and legislation.

    • Represent SPOUTS in public forums and functions as required.

Your Profile

  • Within the context of the main responsibilities and accountabilities of the role, the employee is expected to demonstrate the following capabilities:

  • Applies broad-based knowledge to coordinate projects, account for resources and ensure compliance with relevant legislation and standards.

  • Works autonomously, is well organised with strong critical thinking skills, problem-solving skills and planning skills.

  • Proven experience with effectively resolving conflicts within teams, providing advice to management and taking appropriate action related to poor performance and staff misconduct.

  • Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.

  • Uses initiative to develop new approaches and to encourage high performance outcomes.

  • Willing and able to make difficult decisions for the good of the company.

  • Commitment to training programs that maximize individual and organization goals across the organization including best practices in human resources activities.

  • Personal qualities of integrity, credibility, and dedication to the mission of SPOUTS.

  • Works well in a multi-functional and multi-cultural team.

  • Excellent computer and numeracy skills, proficient with Microsoft Word and Excel.

Key Qualifications

  • Significant experience in a range of human resources functions, particularly in a multicultural setting.

  • A qualification relevant to the work of HR Specialist will be highly regarded.

  • High level of competence in spoken and written English language skills.