Logistics Support Officer

Application Deadline: 26 July 2019

How to apply: Email shamim@staffableafrica.com with your CV/resume and brief cover letter or e-mail introducing yourself with the subject line: Logistics Support Officer

Location: Kampala, Uganda

Start Date: As Soon As Possible

Organization Description:

Ugacof Ltd has been a coffee processor and exporter since 1994. Located in Bweyogerere, Kampala, Ugacof has extensive knowledge of the internal and export markets and a worldwide network of buyers for Robusta and Arabica coffee. Ugacof Ltd has warehouses and processing facilities in Kampala and coffee collection centers in all major coffee-producing regions of Uganda.

Position Summary:

The Logistics Support Coordinator will actively contribute to achieving the Logistics department’s objectives by executing related daily tasks with a strong attention to detail and by respecting the set deadlines.

Key Roles and Responsibilities:

  • Support Logistics Manager in the day-to-day logistics follow up and execution of shipments.

  • Coordinate with forwarders to position containers and trucks from FOT Kampala to FOB Mombasa.

  • Set a performance KPI of forwarder/s and share statistics.

  • Issue loading instructions and update loading plan sheet.

  • Ensuring daily export loading plan is completed and report reasons for not meeting target.

  • Check daily logistics report position and ensure all is up to date.

  • Monitor documentation status after loading, follow up on dispatch of trucks from Kampala and send a recap report to logistics manager.

  • Recording costs arising due to logistics, documentation, handling and transportation are followed.

  • Coordinate with shipping lines on availability of containers, booking confirmation and follow up as necessary.

  • Communicate and update back office/clients on shipment status.

  • Alert logistics manager of any issue and challenges.

  • Perform other logistics duties as assigned by the manager.

Qualifications & Education Experience

  • Minimum B. Com. or equivalent degree.

  • Clearing and forwarding or other similar qualifications.


  • Computer literacy in excel, Word and databases.

  • Working knowledge of computerized accounting packages.

  • Customs software system.

Technical Competencies

  • Experience of shipping and logistics operations.

  • Proficient in computer operations.

  • Knowledge of basic commodity trading/commodity markets.

Other Competencies

  • Hard worker – Able to work under pressure.

  • Integrity-honest and has high level of ethics.

  • Dependability – reliable, responsible and dependable.

  • Team work-pleasant with others, displays a good natured cooperative attitude.

  • Confidentiality – deal with sensitive and confidential matters.

  • Well organized, detail oriented, efficient and able to work with little or no supervision under tight deadlines.


  • Fluent spoken English, and the languages of the area of operation.

Other Requirement

  • Ability to work under stress and respond to tight deadlines with minimum supervision and thereby “score the goal”.

KPI - (Key Results Expected)

  • Timely loadings to fulfill shipment periods.

  • Zero extra logistics costs.

  • To check on weekly and ensure logistics report is updated correctly.

  • Communication flow between Ugandans and back office.

  • Following up with the documentation team to avoid unnecessary delays.

  • Send timely loading instructions to production team for planning purposes.