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Operations manager

Application Deadline: 15 March 2019

How to apply: Email shamim@staffableafrica.com with your CV/resume and brief summary or e-mail introducing yourself with the subject line: Operations Manager

Location: Kampala, Uganda

Start Date: As Soon As Possible

About the Company

Drop City Logistics is a rapidly growing logistics start-up that uses a fleet of drivers to manage its client relations and logistics needs. Drop City Logistics aims for the moon. We expect to experience rapid growth, and we are looking for someone who is interested in growing with us.

Job Summary

As the Operations Manager, you know how to bring out the best in your team and you are ready to grow as a professional. In this role, you will be responsible for overseeing daily operations, managing the riders fleet and ensuring customer satisfaction levels exceed expectations. If you are excited about the challenge of working for a rapidly-growing logistics start-up, we have an opportunity for you to grow with DCL.

Day-to-Day Responsibilities

  • Leading in the recruitment of quality motor riders into the fleet.

  • Developing efficient driver schedules to maximize profits.

  • Managing riders so they adhere to strict schedules.

  • Supervise a (future) team of junior fleet managers, providing them with training and coaching as necessary.

  • Monitor work quality to make sure we consistently deliver exceptional customer service.

  • Prepare motor riders’ schedules.

  • Communicate well with leadership and clients.

What You Need to Succeed at DCL

At a minimum, you’ll need:

  • Bachelor’s degree, preferably in Logistics or a related field, or equivalent experience.

  • Two or more years of experience in warehousing or Third-Party Logistics (3PL), and/or two or more years of managerial/supervisory experience.

  • An understanding of last mile delivery operations and supply chain management.

  • Proficiency with Google Docs and standardized billing software.

It’d be great if you also have:

  • Experience with basic administrative work.

  • Availability to work a flexible schedule, with possible overtime when needed.

  • Training experience.

This job requires the ability to:

  • Have good communication skills with both leadership, clients as motor riders.

  • Be hands-on in problem solving.

  • Hungry for growth and a passion for executional delivery.

  • Work independently.

Compensation & Benefits

DCL is eager to attract the best, so they offer competitive compensation and a growth perspective package.