Senior business Advisor - Operations

Application Deadline: Rolling basis

How to apply: Email with your CV/resume and brief cover letter or e-mail introducing yourself with the subject line: Senior Business Advisor - Operations

Location: Kampala, Uganda

Start Date: As Soon As Possible

About the Company

Many East African SMEs are stuck in the “missing middle”, a financing gap for businesses who need between US 50k and 500k. iungo capital is an investment company that provides growth capital to such early stage and growing SMEs in Uganda. iungo capital invests in value addition businesses that are cash positive and highly scalable, operating in sectors such as agri-processing or light manufacturing. iungo capital leverages the resources, networks and expertise of local business angels who are invited to co-invest on a deal by deal basis, and brings in the additionally required capital as lead investor, structured as short to mid-term mezzanine debt or quasi equity.

iungo xl is iungo capital’s dedicated technical assistance arm, making sure the necessary non-financial support is also in place for the SMEs to become socially and environmentally sustainable businesses, examples in their communities. iungo xl customizes the necessary packages based on the needs of each company; not only post-investment, but also beforehand to get the SMEs to the point of being investment ready; focusing on finance, accounting, investment planning, strategy, governance, operations, supply chain management, HR, and ESG standards.

Job Summary

iungo capital and iungo xl are currently looking to grow their teams with a senior business advisor – operations, based in Kampala, Uganda, who has a passion for being hands-on, onsite, and end-to-end involved with SMEs, to help them become investment ready, and posterior to assist them in maximizing growth, scaling operations, improving business performance and realizing their impact potential.

Key Roles & Responsibilities

More specifically, iungo xl is looking for a professional who can take responsibility of some of the following tasks:

  • Problem identification and non-financial business needs assessment:

    • Research and data collection through team meetings and consultations to understand the operational business needs, capacity gaps, risks and projections.

    • Organize data on market trends and business competition, product or service demands, and other related topics to support critical analysis.

    • Document review and analysis of information such as business flows, sales statistics, operational processes and procedures, ESG standards, and other relevant data; identify respective gaps.

    • Develop a report as summary of all the gathered data and facts, including logical conclusions based on valid arguments.

  • Formulation of recommendations and subsequent implementation:

    • Recommend and implement customized options with clear milestones to address operational, performance and impact gaps, recognizing the uniqueness of each company, distinguishing between pre- and post-investment.

    • Design and implement the creation of systems and procedures to streamline and create operational efficiencies, also generating the necessary data for management decision making.

    • Develop milestones for ESG improvement in the future and monitor the respective execution.

    • Train and/or coach the business’ team responsible for implementation.

    • Monitor pro-actively the progress of implementation and develop corresponding and concise progress reports.

  • Investment execution:

    • Screen potential businesses for investment, based on various operational, financial, and ESG criteria.

    • Interact with local partners and pipeline feeder organizations.

Expected Background & Skills

  • A Master's degree in business administration, economics, engineering, or

  • Management consulting or tangible experience in managing operational processes of manufacturing companies will be considered a plus.

  • Intensive knowledge and understanding, by experience, of streamlining operations and installing/using management controls.

  • Knowledge of the East African SME sector; specific understanding of the agribusinesses and/or (light) manufacturing sector in the region will be considered a plus.

  • Ability to work both independently and in a team, with a self-driven attitude.

  • Abilities to establish a mixture of empathy, trust, confidentiality and straightforwardness, paramount to help the entrepreneur to see things more clearly from a different view-point.

  • Excellent feedback, interpersonal and communication skills.

  • Creativity and flexibility to interact with entrepreneurs to offer individualized services.

  • And finally, commitment and self-motivation are key to be part of an organization that takes skin in the game. You enjoy seeing the results and impact of your work, making a difference in the environment that surrounds you.


iungo xl offers a competitive salary and a challenging job in the impact investment sector, in an international and diverse environment, with a lot of responsibilities and opportunities to influence the development of the organization, contributing to sustainable change. We aspire to a joint future in the long term.