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Strategic Initiatives Coordinator

Application Deadline: 16 July 2019

How to apply: Email with your CV/resume and brief cover letter or e-mail introducing yourself with the subject line: Strategic Initiatives Coordinator

Location: Kampala, Uganda

Start Date: As Soon As Possible

About the Company

Ugacof Ltd has been a coffee processor and exporter since 1994. Located in Bweyogerere, Kampala, Ugacof has extensive knowledge of the internal and export markets and a worldwide network of buyers for Robusta and Arabica coffee. Ugacof Ltd has warehouses and processing facilities in Kampala and coffee collection centers in all major coffee-producing regions of Uganda.

Job Summary

The Strategic Initiatives Coordinator will work in concert with the Managing Director in coffee-sector strategic work, lead deployment of new innovations and management activities for existing operations falling within the coffee portfolio. Strategic work activities include conceptualizing strategy for entering new business lines and lead the initial implementation with assistance of field teams. The Manager will also help the Managing Director and the leadership team in internal strategy setting, business development and stakeholder relations. The role requires domestic travel and occasional and international travel.

Key Roles & Responsibilities:

Core business:

  • Operations strategy

o   Develop and implement strategy for improved business efficiency such as procurement of coffee, CWS operations, new coffee-sector investments, etc.

  • Process optimization

o   Continuously evaluate and refine the processes leading to improved operational efficiency.

o   Use existing company data to generate insights on business operations and identify pain points.

  • Physical sales

o   Assist Managing Director on green coffee sales in terms of market and sector analysis, preparing sales pitches, risk management, etc.

o   Identify, develop and lead new client engagement to increase the overall portfolio.

Farmer Hub:

  • Supply chain

o   Identify new opportunities, develop strategy, lead pilot, deploy and report.

o   Seek to develop replicable models of implementation that could be later deployed to other countries of SUCAFINA operations services.

  • Services

o   Identify, test and lead deployment of new services (such as access to products, finance, etc.) to be provided to growers through CWS or through other mediums that leads to value creation both for company and growers.

Education, Qualifications & Experience

  • Degree in Computer Science, Business Administration or other relevant field.

  • At least five years’ relevant project management and delivery experience, including development, implementation, operations, maintenance, and support activities, within a relevant field (e.g., Access to Finance, New Business Development, Farmer Outreach, Mobile-Payments).

  • Experience of developing organization-level strategies and business cases for investment.

  • Experience of living and working in sub-Saharan Africa (East Africa experience preferred).

  • Experience of leading and managing multicultural teams, preferably some experience with managing remotely (e.g. field-based teams).

  • Strong market orientation, entrepreneurial and innovative thinker.

  • Proven communication, presentation and writing skills.

  • Proven ability to work independently, delivering high-quality results.

  • Previous successful experience mentoring and building capacity of staff.

  • High proficiency in PowerPoint and Excel.

Soft Skills

  • Strong English language/literature.

  • Strong discipline, work ethic and well-organized.

  • Empathy, emotional and cultural intelligence.

  • Adaptable, strong stress management.

  • Strong financial management, budgeting and financial controls.

Technical Competencies

  • Analysis, Research and Writing: Experience in business planning and analysis, modeling for feasibility and execution. Able to analyze and express oneself clearly in business writing.

  • Decision making/Problem Solving: Is able to analyse situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution. Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.

  • Stakeholder Partnership Management: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, or organizations to help achieve business goals.

  • Computer Literacy: Demonstrates knowledge and ability to use specific programs or applications for own functional area. Has the ability to improve performance by integrating new and existing technology into the workplace.

  • Innovative Mindset: Curious inquiries, asks questions and seeks out information from multiple sources, learns from mistakes, sees change as an opportunity.


  • Strong command of verbal and written English; knowledge of French an additional advantage.